One Allen Center

Houston, Texas

One Allen Center is a 34-story, class “A” office building in the master planned, 3-building Allen Center campus. One Allen Center is located at 500 Dallas Street in downtown Houston.

Allen Center, the iconic 3.16 million square-foot complex has always been synonymous with amenities, service, access and opportunity. Now, more than ever, Houston's premier business address will offer so much more.

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The reimagining of Allen Center began in 2016 with the renovation of One Allen Center, which included a transformation of the lobby with a modern two-story glass facade; a re-clad, transparent sky bridge that connects One and Two Allen Center; and a complete re-envisioning of the exterior landscaping with a one-acre greenspace, named The ACRE. Phase II was completed in January 2021, and includes complete lobby renovations for Two and Three Allen Center, new amenities and retail as well as the transformation of the C. Baldwin Hotel.

Building details

500 Dallas Street, Houston, TX

Hours of operation

Management office

Monday to Friday
Saturday and Sunday

8:00 AM to 5:00 PM
Closed

Office tower

Monday to Friday
Saturday
After Hours, Sunday, Holidays

6:00 am to 6:00 pm
7:00 am to 1:00 pm
Passcard Access Only

Parking garage

Monday to Sunday

 24 hours

Neighborhood amenities

  • Buffalo Bayou Park
  • Discovery Green
  • Downtown Aquarium
  • Giant Beatles Statues
  • Houston Graffiti Building
  • Houston Police Museum
  • Market Square Park
  • Picasso Mural
  • Sam Houston Park
  • St Joseph’s Medical Center
  • The Houston Tunnel System
  • Union Station

Meet our team

Portrait of Arlene Sarmiento in a back top and statement necklace

Arlene Sarmiento
Property Manager

713-336-2111
arlene.sarmiento@brookfieldproperties.com

Portrait of Freddie Patterson in a white button up shirt

Freddie Patterson, Chief Engineer

713-336-2170
freddie.patterson@brookfieldproperties.com

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Certificates and designations

Leading the charge in best in class building operations and sustainable practices it’s always good to be recognized. What does that mean? Well, it means we pursue certifications like LEED in our landmark addresses to show you we are operating sustainably. We’ve become BOMA 360 designated throughout all of Canada and many American locations to confirm that our building operations are top notch. And, most recently we’ve had our entire North American portfolio WELL Health Safety™ Rated to confirm that we’ve put your health and safety first.

One Allen Center is:

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LEED® EB:OM Gold Certified

WELL Health-Safety Rated badge

WELL Health-Safety™ Rated

BOMA 360 designation badge

BOMA 360 designated

Sustainability at One Allen Center

We’re committed to bringing responsible environmental solutions and innovative energy saving strategies to our tenants. And to our neighbors in the surrounding communities. Learn how we’re building a better world.

The Brookfield Properties Office Division is part of the larger Brookfield Properties global real estate services company that provides best in class management and development capabilities on behalf of Brookfield Asset Management.  As such, we are proud that the environmental performance of our portfolio directly contributes to Brookfield Asset Management’s Environmental, Social, and Governance best practices. Visit the Brookfield Asset Management 2020 ESG Report to learn more about the positive impacts we are helping to make.

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Wellness

The Allen Center is home to our brand new state of the art wellness center, also referred to as “The Well”, where tenants will be able to enjoy four Peloton bikes, two rowing machines, stretch mats, towel service, executive locker rooms and showers.

The Wellness Center, with its convenient proximity to Buffalo Bayou Park, provides the perfect opportunity for tenants who wish to utilize the trails before or after work.

Service requests

We deliver the highest quality of services to our tenants. By utilizing the Angus Anywhere software platform to respond to tenant service requests, our customer service representatives manage service and maintenance requests 24/7.

Whether a light is out, or experiencing a power issue, dealing with a small spill or a large leak, tenants can be assured that their service requests will be resolved quickly and thoroughly. Available in app, online and by phone, submitting service requests is quick and simple.

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Building Resources

Your one-stop shop for all building forms and manuals. Don't see what you're looking for?

Contact the management office

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Fire, life & safety

Security officers are on duty at the Building's Security Console and tour throughout the property and garage twenty-four hours a day, seven days a week. The Building also employs electronic surveillance devises through certain common areas. Two-way radio communication between the Management Office, Security Console and property staff to provide quick response to any issue.

Building Specific Fire Life Safety Training can be found in the quick links below.

Should you need your company specific Registration Code, please contact the Building Office at (713) 651-1515.

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Emergency resources

Houston emergency contacts

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Parking at One Allen Center

Our collection of parking amenities is designed to ensure a comfortable start and end to the work commute. Bright and spacious parking garage and bike storage facilities, complimentary services, and eco-friendly options, will welcome patrons to a whole new class of parking.

There are three parking garages that service the property. The VIP parking garage located underneath One Allen is accessible from West Dallas Street. Parking for a number of tenants is provided in the Allen Center Garage and the Metropolitan Garage. Entrance to the garage are located on West Dallas and Clay Streets and is clearly marked by the parking sign. All three garages have gate access and an intercom system connected to Central Parking which is monitored 24/7. If handicapped parking is required, please contact the Management Office.

SP+ operates the parking facilities. If you have questions about access issues or parking (including billing and payments), please contact the SP+ office number. They handle all routine matters including the issuance of monthly passes and tickets. Issues with regard to service and courtesy should be addressed with the parking manager. Before you move-in, you will be provided the necessary parking cards and parking information.

All parking spaces marked "Reserved" are 24 hours a day, 7 days a week, for the person leasing that space. If your company has individuals seeking a parking contract that is not billed through your company, please contact the SP+ office.

Garage has intercom system that services each gate and is answered 24/7. The Parking Office intercom operation is from 7am-8pm, Monday through Friday.

Parking quick links

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