Bay Adelaide Centre
Toronto, Ontario
Bay Adelaide Centre encompasses an entire city block and consists of two office towers: the West Tower (333 Bay Street) and the East Tower (22 Adelaide Street West). Due to the innovative design and technology incorporated into the construction and day-to-day operations, along with the complex’s integration into the heritage and community of the financial core, Bay Adelaide Centre represents a new standard for premier “AAA” class commercial properties.
The West Tower is 52 storeys and approximately 1.1M sq. ft. It opened its doors in 2009 and is certified LEED Gold (core and shell). The East Tower is 45 storeys and approximately 1M sq. ft. It opened its doors in December 2015 and is certified LEED Platinum (core and shell).
The sophisticated and contemporary ground floor lobby is vibrant and spacious, over 28 feet or 8.5 m tall, with an abundance of natural light. The lobby features a large scale tile installation Two Circles by Micah Lexier, a Canadian artist living in New York. In addition, the lobby has direct access to the Path, an underground pedestrian walkway. Gingko trees and ornamental grasses frame the benches and open area in the adjacent urban plaza, allowing a pleasant respite for visitors.
Bay Adelaide Centre also offers a retail concourse of shops and eateries which is the final link to the underground PATH pedestrian walkway. The complex also features a four-level parking garage with an entrance and exit from both Adelaide and Richmond Streets.
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Building details
Hours of operation
Management office
Monday to Friday
Saturday and Sunday
8:30 AM to 5:00 PM
Closed
Office tower
Monday to Friday
After hours, weekends, statutory holidays
7:30 AM to 6:30 PM
Passcard access only
Retail
Monday to Friday
Saturday and Sunday
9:00 AM to 6:00 PM
Optional
Parking garage
Monday to Sunday
24 hours
Building services
Engineering
Parking
Security
Loading Dock (Mon-Fri)
Loading Dock (Sat)
Loading Dock (Sun)
Courier (Mon-Fri)
24 hours - 7 days/week
24 hours - 7 days/week
24 hours - 7 days/week
6AM to 10PM
6AM to 5PM
Closed
7:30AM to 8PM
Neighbourhood amenities
- Union Station
- Eaton’s Centre
- St. Lawrence Market
- Toronto Court House
- City Hall
- Brookfield Place
- Multiple TTC stations
- Bay Adelaide Centre
- Financial District
- St. Michael's hospital
- SickKid hospital
- Roy Thomson Hall
- Walking and biking trails
- First Canadian Place
- Yorkville
Olga Voitchenko, Assistant Property Manager
Tracy Barbosa, Manager, Tenant Services
Andre Cox, Manager, Security & Life Safety
Scott Rees, Sr. Manager, Operations & Technical Services
Lindsay Smith, Manager, Tenant Services
Conor Shiels, Manager, Operations
Certificates and designations
Leading the charge in best-in-class building operations and sustainable practices, it’s always good to be verified. What does that mean? Well, it means we pursue certifications like LEED at our landmark addresses to show you we are operating sustainably. We’ve earned BOMA 360 designations throughout all of Canada to confirm that our building operations are best in class. More recently we’ve had our entire Canadian portfolio WELL Health-Safety Rated™ to confirm that we put our tenants’ health and safety first.
Bay Adelaide Centre is:
LEED CS Platinum®
WELL Health-Safety™ Rated
BOMA 360 designated
Sustainability at Bay Adelaide Centre
At Bay Adelaide Centre we raise the bar for real estate everywhere. That’s why we actively manage our building’s environmental performance. Since we opened our doors 12 years ago, we’ve tracked every kilowatt of energy used. Every litre of water consumed. And every tonne of waste generated.
Since 2008, we have:
An 84% waste diversion rate in 2019
68% Greenhouse Gas Savings for cooling by switching to Deep Lake Water Cooling
Our commitment to performance means we participate in industry and internal benchmarking. Nine years running, we report annually to GRESB to see where we stand among peers. In 2021, Brookfield Properties ranked as a 5 Green Star participant.
Our operations are focused on excellence for you and for the planet. The property is BOMA 360 Designated, and WELL Health-Safety Rated™. Both towers have achieved LEED® Core & Shell certification. The West Tower is LEED® CS Gold Certified, and the East Tower is LEED® CS Platinum Certified. We have green amenities like close to 350 bike spots, dedicated change rooms for tenants, lockers, shower facilities, preferred parking for green vehicles, and wellness programming through axiis, our tenant engagement app.
Environmental overview
Global ESG report
Data request
Submit a green ideaSustainable features and amenities
- Annual Earth Hour participant
- Annual participant in GRESB Real Estate Assessment
- axiis Tenant Engagement app
- BOMA 360 Designation
- Contributes to LEED® CI Certification in Tenant spaces
- Ecozone in parking garage (preferred parking for carpooling, electric and plug-in electric vehicles and car-sharing vehicles)
- FSC Certified paper products
- LEED® CS Platinum
- Recycled rainwater used for 100% of landscape irrigations
- Safe Flight Migratory Bird protection program
- Tenant bike room and shower facilities
- 84% - 2019 Waste Diversion Rate
Wellness
At the Bay Adelaide Centre, we place high importance on the health and wellness of our tenants. The Wellness Program is now fully virtual to ensure everyone at the Bay Adelaide Centre has an opportunity to stay fit and healthy wherever your work takes you.
Please take time to review the Wellness Waiver for our weekly fitness classes.
Visit the axiis Tenant App to register. The Wellness Program is offered to tenants as compliments of Bay Adelaide Centre.
Wellness links
- Wellness Waiver
- axiis download
Yoga – Tuesdays from 12:00pm to 12:50pm
This class is designed to build heat at a gradual pace using a sequenced flow that is graceful and yet challenging to the body and mind. You will move into deeper stretches to alleviate body pains in the hips, lower back, chest and shoulders. Yoga is lead by an experienced Totum Life Science instructor, who will help you zone in on specific areas of the body each class to help deepen your practice and gain more mobility.
Boot Camp – Fridays from 12:00pm to 12:50pm
Get ready to work your entire body from head to toe with a variety of tempos, patterns, and planes of movement. A high-energy class that targets every major muscle group while pushing you to the limit. An experienced Totum Life Science instructor will present options for all skill levels. Make time for the class to make a positive change in your life!
Service requests
We deliver the highest quality of services to our tenants. By utilizing the Angus Anywhere software platform to respond to tenant service requests, our customer service representatives manage service and maintenance requests 24/7.
Whether a light is out, or experiencing a power issue, dealing with a small spill or a large leak, tenants can be assured that their service requests will be resolved quickly and thoroughly. Available in app, online and by phone, submitting service requests is quick and simple.
Building Resources
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Building forms
- Access Card Change Form
- Access Card Request Form
- AODA Customer Feedback Form
- Building Access Request Form
- Electronic Directory Form
- Elevator Booking Form
- Elevator Lobby Directory
- Life Safety Form
- Magnetic Locking Device Form
- Property Removal Form
- Retail Sales Report Form
- Safe Work & Access Permit
- Tenant Information & Emergency Contact Form
- Tenant Suite Door Sign Form
- Wellness Class Waiver
Fire, life & safety
Our security teams are led by professionals with years of frontline experience in security, policing and fire protection and prevention. Know that when you’re at Bay Adelaide Centre we have your safety and security in mind. We’ve already thought of what could go wrong be it fire, theft or pandemic and planned for it. So you don’t have to.
As a cornerstone of our emergency management planning, we offer the highest level of prevention measures. Through long-term planning and the use of enhanced technology, our team works to address the ever-changing security and life safety needs of our properties.
At all of our properties we offer security at your fingertips. Integrated with axiis, the LiveSafe mobile platform gives app users the opportunity to report incidents and emergencies safely and securely. Whether being stuck in an elevator or encountering suspicious activity, tenants can speak directly to a security guard and receive updates about the incident report. The process is simple and intuitive. We take the well-being of our tenants and partners seriously, that’s why we put security at their fingertips.
Emergency resources
Bay Adelaide Centre
- Fire & Emergency: 911
- Security Operations Centre: 647-260-1136
- Security Desk: 416-368-8116
Toronto Area Resources
General emergency preparedness
Fire
Workplace preparedness
Chemical / biological hazard
Medical emergency
Parking at Bay Adelaide Centre
Our collection of parking amenities is designed to ensure a comfortable start and end to the work commute. Bright and spacious parking garage and bike storage facilities, complimentary services, and eco-friendly options, will welcome patrons to a whole new class of parking.
The garage is equipped with a fully automated payment system that can be utilized at each exit gate. The pay stations are located in the north elevator lobby on Ground, P1 and P2, as well as the south elevator lobby on P2 and P3. This system allows the use of cash or major credit cards to pay the hourly/daily rates that are posted at the entrance to the garage. Garage entrances and parking elevator lobbies are monitored by closed-circuit television at our Security Operations Centre.
There is a designated environmental zone, ‘EcoZone’, on P1 adjacent to the building for carpooling participants and car-sharing customers.
Parking quick links
Parking Rates
- Twenty minutes or less $5
- One hour $15
- Daily maximum $32 (6AM - 6:30PM)
- Evening maximum $10 (6:30PM - 6AM)
- Sat, Sun & holidays $10 (6AM - 6:30PM)
Parking validation coupons can be arranged for quantities of time or amounts of money.
Redeemed validation coupons are invoiced to your firm monthly.
